Who is the data controller?
Energy Delta is the controller of your personal data.
We have our registered office at Nijenborgh 6, 9747 AG at Groningen and we are registered at the Chamber of Commerce under number: 30080416.
Your privacy is very important to us. In order to guarantee your privacy, Energy Delta always acts in accordance with the EU General Data Protection Regulation.
We only use your data to provide you a service / to communicate with you.
We will not sell, distribute or lease your personal data to third parties unless we have your permission or are required by law to do so.
What is personal data?
If you visit our website, we may collect your personal data. Personal data is any information relating to an identified or identifiable natural person.
Which personal data do we collect and for which purpose?
We only collect personal data provided by you or through cookies.
You are not legally obligated to provide personal data. If you want to use our services or want us to communicate with you, we do need the requested data. Please know that we only collect the data necessary for the specific purpose.
If you contact us, for example by sending an email, using the contact form on the website, or download a brochure, or on social media, we store your name, email address and any other personal data provided by you like your telephone number. We use your data only to communicate with you, to answer your questions and/or to make preparations to enter into a contract with you.
Contract/subscription on the website
In case you subscribe to our services by using the form on the website, we will ask you to provide the necessary organisational information. This may involve personal data (invoice details/contact person). We will use the data only to enter into the agreement with you.
If you have opted-in, we will send you our newsletter. We send you a confirmation letter after you have signed up to receive the newsletter. Only after confirmation we will add your email address to the mailing list. You are able to opt-out any time by using the unsubscribe link underneath each newsletter.
Do we process special categories of personal data?
We do not process any special categories of personal data, such as data relating to or concerning health, racial or ethnic origin, political opinions, religious or philosophical beliefs.
How long do we store your data?
We store your personal data as long as necessary to communicate with you.
Do we share your data?
We only share your data if this is necessary to communicate with you, with parties who are part of our services or when we are legally obligated to share data.
If we share your data in order to perform our contract, we enter into data processing agreements with these parties in order to protect your privacy.
With parties who store data outside the EU, we provide adequate safeguards. We only enter into agreements with these parties if the European Commission decided data transfer is safe (adequacy decision) or if similar measures have been taken to ensure that your data is also securely processed there.
How do we protect your data?
Energy Delta considers the security of your data very important. For that reason, we take appropriate security measures in order to your data from being lost or being accessible to unauthorised third parties. Some of these measures can be found below:
- our website is secured with an SSL certificate so personal data is sent encrypted;
- we have a strict access policy (need to know). Only authorised personnel / third parties have access to your personal data;
- we conclude agreements with third parties who process your personal data on our behalf.
What rights do you have?
You have different rights regarding your privacy:
- right to access;
- right to rectification;
- right to deletion (right to be forgotten);
- right to restriction of processing;
- right to transfer data (data portability);
- right of objection; and
- right not to be subject to a decision based solely on automated processing.
You can email us any notice regarding your privacy rights. Please write in the subject line “Personal data”.
To ensure that a request / objection regarding your data has been submitted by you, we kindly request you to enclose a copy of your ID certificate. Please make sure your passport photo, MRZ (machine readable zone, the strip with numbers on the ID certificate), document number and Citizen Service Number (BSN) are made invisible to protect your privacy. We will respond to your request as soon as possible.
If you have complaints about our data processing policy, please inform us by sending an email to the abovementioned email address. You also have the right to file a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens.
What happens in case of changes?
Due to possible changes in privacy regulations, this privacy statement can be altered. Please be advised to regularly read this statement.
This privacy statement is protected by copyright. Nothing from this statement may be made public, reproduced, edited or distributed in any way and for whatever purpose without the written consent of the copyright holder. For questions or more information, please contact us by mail.